The Fine Print
At NETFLASH (Continuum Online Services Limited o/a NetFlash Internet Solutions), we commit to protect the privacy of all of our customers personal information. This is an important aspect to our company to allow us to continue offering products and services to our customers.
Personal Information is clarified as any factual or subjective information that may be recorded or not that identifies you as a specific individual. This includes information in any form, such as: age, name, ID numbers, income, ethnic origin, or blood type, opinions, evaluations, comments, social status, or disciplinary actions, employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchant, intentions (for example, to acquire goods or services, or change jobs) information about your products or services and usage on your account.
Any general information that can be found in a public directory listing, such as address or phone number is not considered to be personal information.
PRINCIPLE 1: Accountability
PRINCIPLE 2: Identifying Purposes for Collection
PRINCIPLE 3: Obtaining Consent for Collection
PRINCIPLE 4: Limiting Collection of Personal Information
PRINCIPLE 5: Limiting Use of Personal Information
PRINCIPLE 6: Accuracy of Personal Information
NETFLASH will ensure that all personal information collected is accurate, complete and current as is necessary for the purposes of which it is to be used for each individual.
PRINCIPLE 7: Security Safeguards for Personal Information
NETFLASH will protect customers’ personal information by the security safeguards in appropriateness to the sensitivity of the information. We will maintain adequate physical and technical security with respect to the office and information storage, either physical or electronically, as to prevent any misuse, loss, unauthorized access or modification of personal information collected and retained.
Employees with the company that have access to personal information are required to respect the confidentiality of personal information. It will be considered a serious offence if an employee misuses personal information. Disciplinary action will be taken with the employee depending on the degree of which the personal information was misused.
PRINCIPLE 8: Openness concerning Privacy Policies
NETFLASH shall make readily the policies and procedures available to customers regarding specific information about the management of personal information.
PRINCIPLE 9: Access to Personal Information
NETFLASH will inform its customers of the existence, use and disclosure of his or her personal information upon request and provide the individual access to that information. The individuals are able to challenge the accuracy and completeness of their personal information and have the right to amend it as it is deemed necessary. We will not be able to provide access to information that contains references to other individuals.
PRINCIPLE 10: Challenging Compliance
NETFLASH allows the customer to obtain the right to challenge our compliances with the above principles.